DrupalCamp NW Wrapup 27 Nov 2012

After taking a whole 24 hours away from anything DrupalCamp NW related I now feel relaxed and chilled enough to write this. Over the past few months a team of 4 people have spent every waking second organising DrupalCamp NW - Steph Hosny, Philip Norton and Paul Johnson. Our aim was to create an event that the Drupal community would enjoy and learn from. I feel we’ve succeeded 110% in this. I’d like to thank everyone that volunteered and helped organise the weekend, without these people it would not have been possible, your hard work and dedication to the Drupal...

Drupalcamp Retrospective Part 2 28 Oct 2012

I never really finished my first Drupalcamp Retrospective post, I missed out a vital point as to why I do what I do now. One of the speakers for the day was Robert Douglass, I think he’d just joined Acquia for the first time and was giving a talk on his Apache Solr module. When the talk started he gave a brief intro to Acquia and left it at that (something Acquia could learn from all these years later, I’m looking at you webinar team), he then proceeded to spend well over an hour and twenty minutes talking very passionately...

The 21st Century Music Problem 11 Oct 2012

I’m in an odd situation, my iPod 120gb has died and I have no mass storage media player. I have a few alternatives but they aren’t feasible with my 250gb+ music collection: 250gb+ music player - these just don’t exist, at least not in the same league as the iPod. Streaming - not feasible, work connection is appalling and not fit for streaming and mobile bandwidth hasn’t caught up with a 21st century media consumer. So what should I do? (Hint: I’m not downsizing).

Now You Can Panic 24 Sep 2012

I’ve been holding this off for a few weeks now, but it’s always been at the back of my mind. I’m a developer at heart, have been for over 10 years and I subscribe to the majority of the developer norms (thankfully not all). It’s no secret that I’ve been involved in organising a DrupalCamp for Manchester. It’s hard work and it’s stressful. It’s not something that would come easy to a developer, it’s a task that most developers wouldn’t even attempt. However I feel I’m up to the challenge and the timing is right. This post is mostly about...

Support Ticket Manifesto 23 Sep 2012

I’ve been doing support for over 2 years now, I have such a love hate relationship with it. I hate the generic support requests that go along the lines of “ZOMG IT’S ALL BROKEN” (actual ticket, well not really), but I love the complex issues, those that can actually engage me and force me to bring out my debugging skills. Every support ticket falls into 2 camps, those that make you scream and those that make you think, I’d say 90% are those that make you scream. This is why I’m proposing the following manifesto: You WILL include Browser and...

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